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My account will not sycn in my app

 My toddler deleted my ToDo cloud app from my iPod touch 5g. I reinstalled it and now it won't sync with my account. I tried the reset and that still won't sync. I logged in with my husband's account info and it sycns just fine. So I know it's not my app or iPod. I want this fixed because I'm paying to be able to sync with my husband so we can collaborate in several different areas.

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Are you able to log into your account from your computer's web browser at


Yes I can log into my account online just fine. My online account will sync with my husbands account. Also, I can log into my husbands account in my app and it works just fine. So I know it's not my iPod or app.
Can you please send your diagnostic report to


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