Start a new topic

Repetitive alerts about " sync in process"

I have started using the updated TODO cloud app and even though I love the new interface, I am having repetitive and constant Alerts chopping in the middle of the screen telling me "update sync: done" every time I add a task or edit one, and it won't allow to do anything till you tap "OK", to a point it becomes very disruptive and is making me not want I use the app at all. I tried to check the setting in the app and the app notification setting in the iPhone, tried to stop any notification, but it won't work. PLEASE any help?

4 people have this question

I totally agree with Shady on above. The "done updating" message is so frequent until it become disruptive and ANNOYING. How to remove this bad experience. It seem like no one else is complaining or there are some preset we're missing out? Please help.

Hi Shady and Donald, 

Could you both have your diagnostic report emailed into us so we can have some checks done. 

You can email it in by doing the following: 

-Open Todo Cloud

-Tap on Your Name
-Tap on "Information"
-Tap on "Diagnostics"
-Scroll down to the very bottom, and tap on "Email Diagnostic Report"
-Read the instructions of the popup message and tap on "Email"
-Please include the description of the problem you are having or the ticket ID of your support case
-When you are ready to email your Diagnostic Report, tap on "Send"

Login to post a comment