Please send us your Diagnostic Report by doing the following:
- Opening Todo Cloud
- Tap your name in the top left (to enter the app's settings screen)
- Select Diagnostics
- Scroll to the end of the screen
- Select Email Diagnostic Report
- Select Include tasks to send a copy of your tasks database, or choose DO NOT Include Tasks
- Select Email
- Select Send
Seems to be happening a bit...
Same issue and I can't see a solution here anywhere.
Please let us know if there is a solution as we have few of us in the company using the app and it is very annoying
HI Curt & Alan,
Thanks for reaching out to us, could you kindly send us your diagnostic report. Please see our article from the link below on how you can have it sent in to us.
Are you still experiencing this problem? If so, does updating to version 10.0.4 fix the issue for you?
Thanks for your comment and feedback. I'm not sure why you're seeing the "Todo Cloud Done updating" prompt often. Would you please send us a diagnostic log (this can be accessed in your settings) so that we can take a deeper look into what's going on. By sending the diagnostic report it will open a ticket with our support team and they can look deeper into the issue.
Updates to Mac and the web are planned in the future, but the timeline is TBD. We're wanting to ensure that we nail things correctly mobile first and take those learnings back to our other platforms. Thanks in advance for your patience.