Todo Cloud Sync Dialog Msg :

C

Chris Guglietti

started a topic over 2 years ago

Version 10.0.4 of ToDo Cloud which came out in Jan 17 shows a dialog every time it syncs. This dialog is popping up very frequently and the app almost unusable. Please tell you are going to fix this soon. I have been using your app for a long time but will need to look for another option if this isn't going to get fixed

Keno B

said over 2 years ago

Hi Chris,

We're sorry for the inconveniences, could you kindly verify if the data on todo-cloud.com is current and correct, once it is kindly have the app uninstalled and reinstalled on your device and test if the issue persists.

Let us know if you need further assistance.

Best,

Keno

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Niall Shakeshaft

said almost 2 years ago

I have the same issue. On a brand new fresh iPhone install. Any plans to fix this? Highly annoying!

Keno B

said almost 2 years ago

Could you send us your diagnostic report from Todo Cloud, you can do this by:

- Opening Todo Cloud

- Tap your name in the top left (to enter the app's settings screen)

- Select Diagnostics

- Scroll to the end of the screen

- Select Email Diagnostic Report

- Select Include tasks to send a copy of your tasks database, or choose DO NOT Include Tasks

- Select Email

- Select Send

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Netobia T

said over 2 years ago

I have the same issue it syncs too often. Every time I enter a to do the dialog box pops up in the middle.

Keno B

said about 2 years ago

Apologies for the inconveniences, please verify if the data on todo-cloud.com is current and correct, once it is kindly have the app uninstalled and reinstalled on your device and test if the issue persists.