I have an apple “magic” keyboard for my ipad. Suddenly the Todo app will not let me edit the text in tasks using the keyboard. I have to remove the ipad from the keyboard to make edits. Is that problem related to a recent update? Do you know a fix for it?"
0 Votes
Keno Butler posted
about 1 year ago
AdminBest Answer
Hello Susan,
Thanks for reaching out, and we're sorry for the trouble.
Please update your app to the latest version; 11.0.3 which fixes this problem. You can update by opening the App Store >> Select the Apps tab >> Tap your Profile picture in the top right >> Pull down to refresh and install the update for the Todo Cloud app.
I hope this helped, feel free to reach out at any time.
Best,
Keno
0 Votes
5 Comments
Sorted by
Keno Butlerposted
9 months ago
Admin
Hello,
Can you send an email to our support team with a screenshot of what you are seeing when you open the app and try creating a task. Our support email is support@appigo.com.
Please also ensure that you have Todo Cloud version 11.0.8 installed.
0 Votes
D
DA Smithposted
9 months ago
The use interface is not displaying, so not sure I can edit any field. I am using an iPad Pro with a Magic Keyboard / cover. The OS is up to date.
Thanks.
0 Votes
Keno Butlerposted
9 months ago
Admin
Hello DA Smith,
To clarify, are you unable to type, i.e. nothing happens when typing on your keyboard? Or is the user interface not displaying the edit field correctly?
0 Votes
D
DA Smithposted
9 months ago
I have this problem in version 11.0.7. Should this be working in this version?
Thank you.
0 Votes
Keno Butlerposted
about 1 year ago
AdminAnswer
Hello Susan,
Thanks for reaching out, and we're sorry for the trouble.
Please update your app to the latest version; 11.0.3 which fixes this problem. You can update by opening the App Store >> Select the Apps tab >> Tap your Profile picture in the top right >> Pull down to refresh and install the update for the Todo Cloud app.
I hope this helped, feel free to reach out at any time.
I have an apple “magic” keyboard for my ipad. Suddenly the Todo app will not let me edit the text in tasks using the keyboard. I have to remove the ipad from the keyboard to make edits. Is that problem related to a recent update? Do you know a fix for it?"
0 Votes
Keno Butler posted about 1 year ago Admin Best Answer
Hello Susan,
Thanks for reaching out, and we're sorry for the trouble.
Please update your app to the latest version; 11.0.3 which fixes this problem. You can update by opening the App Store >> Select the Apps tab >> Tap your Profile picture in the top right >> Pull down to refresh and install the update for the Todo Cloud app.
I hope this helped, feel free to reach out at any time.
Best,
Keno
0 Votes
5 Comments
Keno Butler posted 9 months ago Admin
Hello,
Can you send an email to our support team with a screenshot of what you are seeing when you open the app and try creating a task. Our support email is support@appigo.com.
Please also ensure that you have Todo Cloud version 11.0.8 installed.
0 Votes
DA Smith posted 9 months ago
The use interface is not displaying, so not sure I can edit any field. I am using an iPad Pro with a Magic Keyboard / cover. The OS is up to date.
Thanks.
0 Votes
Keno Butler posted 9 months ago Admin
Hello DA Smith,
To clarify, are you unable to type, i.e. nothing happens when typing on your keyboard? Or is the user interface not displaying the edit field correctly?
0 Votes
DA Smith posted 9 months ago
I have this problem in version 11.0.7. Should this be working in this version?
Thank you.
0 Votes
Keno Butler posted about 1 year ago Admin Answer
Hello Susan,
Thanks for reaching out, and we're sorry for the trouble.
Please update your app to the latest version; 11.0.3 which fixes this problem. You can update by opening the App Store >> Select the Apps tab >> Tap your Profile picture in the top right >> Pull down to refresh and install the update for the Todo Cloud app.
I hope this helped, feel free to reach out at any time.
Best,
Keno
0 Votes
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