Your Diagnostic Report is used by our support staff to identify possible problems during a sync between Todo and your sync service. You can email it to us by following the steps below:
- In Todo, tap on the settings button
- Tap on "Information"
- Tap on "Diagnostics"
- Scroll down to the very bottom, and tap on "Email Diagnostic Report"
- Read the instructions of the popup message and tap on "Email"
- Please include the description of the problem you are having or the ticket ID of your support case
- When you are ready to email your Diagnostic Report, tap on "Send"