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Chinese characters

Since a few days, when I connect to the website on my account, it appears in chinese letters so I can't use it. Can tou help? Best, Thierry

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Hello Thierry, 

We're very sorry for the inconveniences, can you confirm if you are still experiencing this ?

Also, could you submit a support ticket ( so we can investigate this further? 

Hello, this has happened to me too.  Did you find a solution?

Please see the attached images to get this resolved, select the settings option in the top right corner: 


The select the user icon as seen here: 

Select the drop down option and choose english: 

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